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Terms + Returns

 SHIPPING EXPECTATIONS:

Processing orders can take between 1-3 business days but please allow for up to 4 days processing during our our peak holiday business time which is November to January.

// For International Orders:  Please allow up to 14 days (depending on shipping method chosen) for your order to arrive. Usually, it will arrive sooner, but customs do have the right to hold items and if this happens it is out of our hands. We do not pay for any international duties that customs may charge the recipient upon receiving goods.

// Happy Spritz wants you to love your purchase + we will do our best to ensure you are completely happy with your products. Should there be anything in the way of total satisfaction, please let us know, however, because each Spritz is handcrafted and made to order we only accept returns and do not accept exchanges at this time.  

MY ORDER WAS NOT RECEIVED / RECEIVED DAMAGED:

Please contact us via Email at: hello@happyspritz.com or through our Contact page to report missing or damage orders.  If the product is damaged during transit we will require documentation so please be prepared to e-mail photos of the damage that occurred so we can forward these on to the courier.

Damaged shipments must be reported within 5 business days for the option of a replacement to be sent out. Please note that we do not offer replacements for incorrect addresses being entered in the order details or shipments that are shown as "delivered" in tracking update. However, we will do our best to work with you to resolve the issue so please email us first. 

REFUND POLICY:

It's our main goal to make you happy so if you are not 100% satisfied with your purchase you may return it to us for a full refund. You will need to send us an email to: hello@happyspritz.com within 5 business days of receiving your order.

All returned items must be completely unused, in the condition you received them, and in their original packaging. Buyer is responsible for return shipping.

FAQ:

For all other questions please visit our FAQ page.

 



 

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The information contained on this website is not intended to diagnose health problems or to take the place of professional medical care.  Please consult your health care provider for medical advice.  

**Please consult your doctor before use or if you are pregnant or have any medical condition. Avoid getting product in eyes. This product has not been evaluated by the FDA and is not intended to diagnose, cure, treat, or prevent disease. 



-thank you-
Happy Spritz

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